Contact ussupport_agent

Our friendly support team is always here to help, however you need us. Get started by choosing a way to contact us below.

Find answers

Get instant answers about shipping, treatments and how to place an order.

Visit help center

Message us

Email our customer support team, who aim to respond within 1 working day.

Send a message

Call us

Our friendly team are here to take your call Mon–Fri, from 9am–5pm EST.



The fastest way to place an order is to use our website — get started by choosing a treatment type from our homepage, and then clicking the orange button to start consultation.
If you’d prefer to order over the phone, our friendly team can walk you through the process. Call on 888-634-1354. Lines are open Monday–Friday, from 9am–5pm EST.
For reasons of safety, we cannot allow medicines to be returned. If you have unwanted or expired medicine, please take it to a local pharmacy for safe disposal.
You can cancel an order up until the point it’s being dispatched. Use our contact form or call 888-634-1354. Lines are open Monday–Friday, from 9am–5pm EST.
Medical data and your order history is completely confidential and will only be viewable by our pharmacy staff and prescribers. We will never disclose this data unless legally obliged to by law.
ZipHealth has a legal obligation to comply with US Data Protection legislation. The ZipHealth Terms and Conditions and Privacy Policy explain how we use confidential patient data.
In a medical emergency always call 911. ZipHealth cannot help in an emergency.
For non-urgent medical emergencies you can also call your physician. You may also be able to visit your local pharmacy for advice.
ZipHealth has a written complaints policy. To lodge a formal complaint, please fill out our contact form. We aim to acknowledge all formal written complaints within two working days and respond to them within five working days.
Read more FAQs

Have confidence in your care

  • badgeUS board-certified medical providers
  • prescriptionsFDA-approved prescription treatments
  • lockSecure online consultation
FDA Approved

FDA-approved medication

Our experienced clinical team only prescribes FDA-approved medication. That means it’s safe, reliable, and effective.We use the same high quality suppliers as your local pharmacy, and ship direct to your door.

LegitScript Certified

LegitScript certification

LegitScript monitors online pharmacies with a comprehensive verification process to evaluate licensing, compliance and adherence to regulation.

Verify now
Convenient experience illustration

FDA-approved medication at your fingertips

  • ads_click

    Save time and hassle with no in person visits needed

  • verified

    Get our lowest price guarantee on all treatments

  • local_shipping

    Discreet shipping from our US-licensed pharmacy